BOURNEMOUTH EAST CLIFF HOTEL, SURE HOTEL COLLECTION BY BW, Bournemouth – A Smart Stay in the City
About the Hotel
Rooms with Sea Views
The hotel offers 67 guestrooms accessible via exterior corridors. Each room includes a work desk, seating area, flat-screen TV with over 100 channels, coffee/tea maker, and free WiFi. Many rooms feature balconies with French doors opening to sea views. Family rooms accommodate up to three children with extra beds. Bathrooms have shower-baths, with some walk-in showers available.
Dining and Bar Options
Breakfast includes a buffet with full English options, cold meats, cheeses, cereals, and fruit. The hotel bar serves light snacks and drinks throughout the day. For full meals, guests can access the restaurant at the adjacent Carlton Hotel, which offers classic British dishes and fine wines.
Leisure Facilities Access
Guests receive free access to the Waves Health Club at the Carlton Hotel next door, featuring an indoor swimming pool, seasonal outdoor pool, gym, sauna, and hot tub. The hotel has a large sun terrace with unobstructed sea views and patio furniture.
Clifftop Location Details
The hotel sits on Bournemouth's East Cliff, overlooking East Cliff Beach with pale sands. It's 1 km from Bournemouth Pier, 1 km from Oceanarium, and 0.5 km from Russell-Cotes Art Gallery. Bournemouth Railway Station is 1 mile away, and Bournemouth Airport is 6 miles distant.
Services and Event Spaces
The hotel offers 5 air-conditioned conference rooms accommodating 6 to 150 guests, with free WiFi. Two suites are licensed for civil ceremonies. Parking is available onsite for £20 per day. Pets are accepted for £25 per night. Room service is available, and the reception provides local area information.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- On-site car park
- Handicap parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Beach access
- Sun terrace
- Leisure/ TV room
Room features
- Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
The hotel offers a cozy stay in spacious rooms but lacks some room size variation. The service is friendly and attentive, while the location is ideal for exploring Bournemouth and Boscombe. However, the dining experience fell short in temperature control and attention to detail.
The hotel had a mix of positives and negatives. The rooms were spacious with a fantastic sea view and a massive, very comfortable bed, but the water pressure was lacking and it took a while for the shower to warm up. The service was a bit hit or miss, with some staff members doing their best to keep guests content while others were not very welcoming. The location was great, ideal for both the town and the beach, but the parking situation was tight and the appearance of the area was not the best. The dining experience had its downsides with limited breakfast options and a disappointing bar closure, but the food quality was decent and the cooked options were excellent.
The hotel was a bit on the pricey side with small rooms that had stains on the walls and dried blood in the bathroom, but the real plus point was that the windows wouldn't open enough, making the rooms too hot. Unfortunately, the bed was not clean, and despite emailing the hotel about the stay, there was no reply at all.